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All hate crimes and incidents must be reported, no matter how low-level you think it was. Research shows that over 80 percent of incidents are not reported to the police, making it hard for authorities to understand what is happening in their area.
By reporting hate crime when it happens, you can help stop it happening to someone else. You will also help the police to better understand the level of hate crime in your local area, and improve the way they respond to it.
It is important that all hate incidents are reported because of the following reasons:
Once a hate crime or incident is reported (online or direct through a telephone or text) they are recorded in the Force Crime System (CIS) and on the Command and Control system (Storm/CAD).
Police staff handle both incoming emergency calls and all non-emergency reports via online reports as well as co-ordinating the response to an incident. The police take all reports seriously but have to make decisions about how they have to respond to them based on the information given and the resources they have available. An officer will be assigned to investigate the reported incident and the officer will contact the person who reported the incident; this could be a victim, witness or third party agency.
If you're not comfortable making a report to the police, there are a number of local agencies who can report the incident on your behalf. Norfolk's Multi Agency Protocol is a code of practice developed by members of the Community Cohesion Network which states:
Anyone affected by hate crime - if you're a victim or witness - can report an incident to: