Hate Free Norfolk - Report a Crime/Incident

Report an Incident

When you click the button below you will be redirected to a secure form. All reports are confidential unless you choose to tell us who you are.

Make a Report

Do you know someone who has been affected by hate crime?

Send them this page and encourage them to make a report.

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Have you been a victim or witnessed a hate crime?

All hate crimes and incidents must be reported, no matter how low-level you think it was. Research shows that over 80 percent of incidents are not reported to the police, making it hard for authorities to understand what is happening in their area.

By reporting incidents, you are enabling the police, local councils and housing associations to take appropriate action and also provide communities with more support.

Why should I make a report?

By reporting hate crime when it happens, you can help stop it happening to someone else. You will also help the police to better understand the level of hate crime in your local area, and improve the way they respond to it.

It is important that all hate incidents are reported because of the following reasons:

Hate crime is rarely a one-off incident
Hate crime can cause long-term emotional trauma to you
You may not feel safe in your own home
It allows the police and other agencies to understand the extent of the problem
It helps offenders to be caught and prevents others from suffering

What happens when I make a report?

Once a hate crime or incident is reported (online or direct through a telephone or text) they are recorded in the Force Crime System (CIS) and on the Command and Control system (Storm/CAD).

Police staff handle both incoming emergency calls and all non-emergency reports via online reports as well as co-ordinating the response to an incident. The police take all reports seriously but have to make decisions about how they have to respond to them based on the information given and the resources they have available. An officer will be assigned to investigate the reported incident and the officer will contact the person who reported the incident; this could be a victim, witness or third party agency.

Reporting makes a difference - to you, your friends, and your life.

Third party reporting

If you're not comfortable making a report to the police, there are a number of local agencies who can report the incident on your behalf. Norfolk's Multi Agency Protocol is a code of practice developed by members of the Community Cohesion Network which states:

How organisations, working in partnership with others can provide individuals across the community with the opportunity to report hate crime and incidents
How organisations should respond to reports of hate crime and incidents
How organisations working in partnership can support people reporting hate crime and incident

Anyone affected by hate crime - if you're a victim or witness - can report an incident to: